Terms and Conditions

Victero Consulting Services LLC

Last Updated: February 24th, 2026

Website: https://victeroconsulting.com/

1. AGREEMENT TO TERMS

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "Member," "you," or "your") and Victero Consulting Services LLC ("Victero Consulting," "Company," "we," "us," or "our"), a limited liability company registered in the State of Texas, USA.

By accessing or using our website at https://victeroconsulting.com/, our member portal, or any related websites, platforms, digital products, services, courses, memberships, coaching programs, communities, templates, tools, or content (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, available at https://portal.victeroconsulting.com/privacy-policy.

If you do not agree to these Terms, you must not access or use any of our Services.

These Terms apply to all visitors, users, members, customers, and any other persons who access or use our Services.

2. ELIGIBILITY AND AGE REQUIREMENTS

2.1 Minimum Age Requirement. You must be at least eighteen (18) years of age to access, use, or purchase any of our Services. By using our Services, you represent and warrant that you are at least 18 years old.

2.2 Minors. Individuals under the age of 18 are strictly prohibited from using our website, purchasing our products, or accessing our Services without the express written consent and direct supervision of a parent or legal guardian. If we become aware that a person under 18 has provided personal information or accessed our Services without verifiable parental consent, we reserve the right to immediately terminate access and delete any associated data.

2.3 Legal Capacity. By agreeing to these Terms, you represent and warrant that you have the legal capacity and authority to enter into a binding agreement, and that your use of our Services does not violate any applicable law or regulation.

3. DESCRIPTION OF SERVICES

Victero Consulting Services LLC provides the following digital products and services, which may include but are not limited to:

• Online courses and educational programs

• eBooks and digital downloads

• Membership subscriptions (free and paid)

• Templates, tools, and frameworks

• One-on-one (1:1) coaching

• Group coaching programs

• Live and recorded masterclasses

• Community forums and discussion areas

• Newsletters and email communications

• Enterprise transformation and PMO consulting

• Leadership development and professional development

• Portfolio, program, and project management consulting

The specific scope, format, duration, and delivery method of each Service will be described on the applicable sales page, product listing, or enrollment agreement at the time of purchase or registration.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation. Certain Services require you to create an account through our member portal hosted on Kajabi. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at admin@victeroconsulting.com if you become aware of any unauthorized use of your account or any other breach of security.

4.3 Account Responsibility. You are responsible for all activities that occur under your account. You may not share, transfer, sell, or otherwise make your account available to any other person. Each account is for a single individual user only.

4.4 Account Termination by User. You may cancel your account at any time through the member settings in your member portal. Cancellation of a free membership is effective immediately. Cancellation of a paid membership or subscription is subject to the payment terms set forth in Section 6.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Ownership. All content, materials, courses, curricula, videos, audio recordings, images, text, templates, tools, frameworks, methodologies, graphics, logos, trademarks, trade names, and any other materials available through our Services (collectively, "Content") are the exclusive intellectual property of Victero Consulting Services LLC, unless otherwise expressly stated. All Content is protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License. Upon purchase or enrollment, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for your own personal and professional development purposes during the applicable access period. This license does not transfer any ownership rights to you.

5.3 Prohibited Uses. You expressly agree that you will NOT:

• Copy, reproduce, duplicate, distribute, share, publish, display, or transmit any Content, in whole or in part, in any form or by any means

• Resell, sublicense, rent, lease, or lend any Content or access to any Content

• Create derivative works based on any Content

• Use any Content for commercial purposes, including but not limited to incorporating Content into your own products, services, courses, coaching programs, or consulting offerings

• Download, screen capture, record, or otherwise copy any video, audio, or multimedia Content unless a specific download is expressly provided by us

• Remove, alter, or obscure any copyright, trademark, or other proprietary notices from any Content

• Use any automated tools, bots, scrapers, or similar technology to access or collect Content

• Share login credentials or access with any other individual

5.4 Sharing with Attribution. You may share limited excerpts of our Content with your professional audience solely under the Victero Consulting brand and with proper attribution, provided that such sharing does not constitute reproduction or distribution of a substantial portion of any Content and does not substitute for the purchase or enrollment in our Services. Any such sharing must include clear credit to Victero Consulting Services LLC.

5.5 Enforcement. Any unauthorized use of our Content constitutes a material breach of these Terms and may violate copyright, trademark, and other applicable laws. We reserve the right to pursue all available legal remedies, including injunctive relief, damages, and attorney's fees, against any person or entity that infringes upon our intellectual property rights.

6. PAYMENT TERMS

6.1 Pricing. All prices for our Services are as stated on the applicable sales page or product listing at the time of purchase. We reserve the right to change pricing at any time without prior notice, provided that any price change will not affect existing confirmed purchases or active subscriptions during their current billing period.

6.2 Payment Processing. Payments are processed through Kajabi Payments and Stripe. By making a purchase, you agree to the terms and conditions of these payment processors:

• Stripe: https://stripe.com/legal

• Kajabi: https://kajabi.com/policies/terms

6.3 Payment Plans. Where payment plans are offered, all installment payments are non-refundable. You agree to complete all scheduled payments regardless of whether you continue to use or access the Services. Enrollment in a payment plan creates a binding financial obligation for the full amount of the purchase price.

6.4 Failed Payments. If any scheduled payment fails or is missed, your access to the applicable Services will be immediately revoked. Access will be reinstated once the outstanding payment has been successfully collected. Repeated payment failures may result in permanent termination of your account at our sole discretion.

6.5 Currency. All prices are stated in United States Dollars (USD) unless otherwise specified. You are responsible for any currency conversion fees or charges imposed by your financial institution.

6.6 Taxes. You are responsible for all applicable taxes associated with your purchase of our Services, including but not limited to sales tax, value-added tax (VAT), or goods and services tax (GST), as required by applicable law.

7. REFUND POLICY

7.1 No Refunds. All sales are final. We do not offer refunds, returns, or exchanges for any digital products, courses, memberships, coaching services, templates, tools, or any other Services purchased through our website or platform.

7.2 Payment Plan Obligations. If you have enrolled in a payment plan, you are obligated to complete all remaining payments regardless of whether you choose to continue using the Services. Failure to complete payment plan installments does not constitute a refund request and does not relieve you of your payment obligation.

7.3 Chargebacks. If you initiate a chargeback or payment dispute with your bank or credit card company for a legitimate charge, we reserve the right to immediately terminate your access to all Services, pursue collection of the disputed amount plus any associated fees, and report the dispute to applicable credit agencies or collections services.

7.4 Exceptions. Any exceptions to this no-refund policy are made solely at the discretion of Victero Consulting Services LLC and do not establish a precedent or obligation for future exceptions.

8. COURSE AND CONTENT ACCESS

8.1 Access Period. Unless otherwise stated at the time of purchase, access to purchased course materials and digital products is granted for a period of twelve (12) months from the date of purchase or enrollment.

8.2 Free Memberships. Free membership subscriptions (such as the Strategic Execution Network) provide access to designated content, community features, and resources for as long as the membership remains active and in good standing. Free memberships may be cancelled by the Member at any time through the member settings in the member portal.

8.3 Content Availability. While we make reasonable efforts to maintain availability of all Content, we reserve the right to modify, update, remove, or discontinue any Content, course, program, or Service at any time without prior notice. We do not guarantee that any specific Content will remain available for the duration of your access period.

8.4 Technical Requirements. You are responsible for ensuring that you have the necessary hardware, software, internet connectivity, and technical capabilities to access and use our Services. We are not responsible for any inability to access Services due to your technical limitations.

8.5 Live Sessions. Certain Services may include live sessions, webinars, or masterclasses. While we endeavor to provide recordings of live sessions, we do not guarantee that recordings will be available. Scheduling of live sessions is subject to change at our discretion.

9. FREE MEMBERSHIP AND SUBSCRIPTION TERMS

9.1 Free Subscriptions. Where we offer free membership subscriptions, Members may cancel at any time through their member settings in the member portal. Cancellation of a free membership is effective immediately and will result in loss of access to member-only content, community forums, and resources.

9.2 Modification of Free Services. We reserve the right to modify, limit, or discontinue free membership offerings at any time, including converting free memberships to paid memberships with reasonable notice.

9.3 Termination for Cause. We reserve the right to immediately terminate any membership, free or paid, without notice or refund, if a Member violates these Terms, the Community Guidelines (Section 10), or engages in unethical, non-compliant, or disrespectful conduct toward Victero Consulting, its staff, or any member of the community.

10. COMMUNITY GUIDELINES AND USER CONDUCT

10.1 Community Agreement. By accessing any community features, including but not limited to the Kajabi Community, forums, discussion areas, group coaching sessions, or any interactive features of our Services, you agree to abide by our Community Guidelines, which you must acknowledge and accept upon initial use and engagement.

10.2 Prohibited Conduct. You agree that you will NOT:

• Post, share, or transmit any content that is hateful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable

• Engage in discrimination, hate speech, or bullying of any kind based on race, ethnicity, gender, gender identity, sexual orientation, religion, disability, age, or any other protected characteristic

• Spam, solicit, or promote your own products, services, or business within the community without express written permission from Victero Consulting

• Share, distribute, or reproduce any Content from within the community or member portal to non-members or external parties

• Engage in fraudulent, deceptive, or misleading conduct

• Impersonate any person or entity or misrepresent your affiliation with any person or entity

• Violate the intellectual property, privacy, or other rights of any third party

• Engage in any activity that disrupts or interferes with the experience of other members

• Use the community or Services for any unlawful purpose

• Share confidential information disclosed by other members within the community

10.3 Enforcement. Victero Consulting reserves the sole and absolute right to remove any content, issue warnings, suspend access, or permanently terminate any account for violations of these Community Guidelines or these Terms. Enforcement decisions are final and not subject to appeal.

10.4 Reporting. If you witness any violation of these Community Guidelines, please report it immediately to admin@victeroconsulting.com.

11. EDUCATIONAL DISCLAIMER

11.1 Educational Purposes Only. All Content, courses, coaching, masterclasses, and Services provided by Victero Consulting are for educational and informational purposes only. Our Services are designed to provide general business strategy, leadership development, portfolio management, enterprise transformation, and professional development education.

11.2 Not Professional Advice. Our Content does NOT constitute and should NOT be relied upon as:

• Legal advice

• Financial or investment advice

• Tax advice

• Therapeutic or psychological counseling

• Medical advice

• Licensed professional advice of any kind

You should consult with qualified licensed professionals in your jurisdiction before making any legal, financial, tax, medical, or other professional decisions.

11.3 Business Strategy Disclaimer. While our Services include education on business and marketing strategy, enterprise transformation, and consulting methodologies, the application of these strategies in your specific business context requires your own independent judgment and professional consultation as appropriate.

12. NO RESULTS GUARANTEE

12.1 No Guarantee of Results. We make no representations, warranties, or guarantees, express or implied, regarding the results, outcomes, or benefits you may achieve from using our Services. Results may vary and are not typical or guaranteed.

12.2 Individual Responsibility. Your results depend entirely on your own efforts, circumstances, skills, experience, industry, market conditions, organizational context, and numerous other factors beyond our control. We do not guarantee that you will achieve any specific business outcome, revenue, profit, career advancement, promotion, or professional result.

12.3 Testimonials Disclaimer. Any testimonials, case studies, success stories, or examples of results shared on our website, in our marketing materials, or within our Services represent individual experiences and are not intended as a guarantee or promise that you will achieve similar results. Individual results may vary significantly. Testimonials may not reflect the typical experience and are not intended to represent or guarantee that anyone will achieve the same or similar results.

12.4 Forward-Looking Statements. Any projections, estimates, or forward-looking statements regarding potential results are speculative and are not guarantees of actual future performance.

13. LIMITATION OF LIABILITY

13.1 Maximum Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF VICTERO CONSULTING SERVICES LLC, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND AFFILIATES (COLLECTIVELY, "VICTERO PARTIES") ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO VICTERO CONSULTING IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR FREE SERVICES, OUR MAXIMUM LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00 USD).

13.2 Exclusion of Damages. IN NO EVENT SHALL THE VICTERO PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT VICTERO CONSULTING WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.3 Specific Exclusions. WITHOUT LIMITING THE FOREGOING, THE VICTERO PARTIES SHALL NOT BE LIABLE FOR:

• Any decisions you make based on Content or information provided through our Services

• Any business outcomes, financial results, or professional consequences arising from your use of or reliance on our Services

• Loss of data or unauthorized access to your account resulting from your failure to maintain account security

• Service interruptions, technical failures, or platform outages

• Actions or omissions of third-party service providers, including but not limited to Kajabi and Stripe

• Content posted by other users in community forums or discussions

13.4 Basis of the Bargain. You acknowledge that the limitations of liability set forth in this Section reflect a fair and reasonable allocation of risk and are a fundamental basis of the bargain between you and Victero Consulting. The Services would not be provided without such limitations.

14. INDEMNIFICATION

14.1 Your Indemnification Obligation. You agree to indemnify, defend, and hold harmless Victero Consulting Services LLC, its owners, officers, directors, employees, agents, contractors, affiliates, and successors (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or relating to:

• Your use of or access to the Services

• Your violation of these Terms or any applicable law or regulation

• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights

• Any content you submit, post, or share through the Services

• Your negligent or wrongful conduct

• Any dispute between you and any third party arising from or relating to the Services

14.2 Cooperation. Victero Consulting reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully with our defense of any such claim.

15. DISPUTE RESOLUTION AND ARBITRATION

15.1 Informal Resolution. Before initiating any formal dispute resolution proceedings, you agree to first contact us at admin@victeroconsulting.com and attempt to resolve the dispute informally for a minimum period of thirty (30) days. Most concerns can be resolved promptly through informal communication.

15.2 Binding Arbitration. If we are unable to resolve a dispute informally, any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or the relationship between you and Victero Consulting shall be resolved exclusively through final and binding arbitration, rather than in court, except as set forth below. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, which are available at https://www.adr.org/consumer.

15.3 Arbitration Procedures. The arbitration shall be conducted by a single arbitrator. The arbitration shall take place in the State of Texas, or, at your election, may be conducted by telephone, online, or based solely on written submissions. The arbitrator shall apply the substantive laws of the State of Texas.

15.4 Arbitration Costs. Each party shall bear its own costs and attorneys' fees in connection with the arbitration. If applicable AAA rules require Victero Consulting to pay a portion of arbitration fees, we shall do so in accordance with such rules.

15.5 Exceptions to Arbitration. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

15.6 CLASS ACTION WAIVER. YOU AND VICTERO CONSULTING AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED ACTION. Unless both you and Victero Consulting agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class, collective, or representative proceeding.

15.7 Waiver of Jury Trial. BY AGREEING TO THESE TERMS, YOU AND VICTERO CONSULTING EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

15.8 Time Limitation. You agree that any claim or cause of action arising out of or related to the Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or it shall be permanently barred.

16. GOVERNING LAW AND JURISDICTION

16.1 Governing Law. These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.

16.2 Jurisdiction. For any matters not subject to arbitration, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Texas for the resolution of any disputes.

17. THIRD-PARTY SERVICES AND LINKS

17.1 Third-Party Platforms. Our Services are delivered in part through third-party platforms and service providers, including but not limited to:

• Kajabi (course hosting and membership platform): https://kajabi.com/policies/terms

• Stripe (payment processing): https://stripe.com/legal

Your use of these third-party services is subject to their respective terms and conditions and privacy policies.

17.2 Third-Party Links. Our website and Content may contain links to third-party websites, resources, or services. We do not endorse and are not responsible for the content, accuracy, privacy practices, or policies of any third-party website or service. You access third-party links at your own risk.

17.3 No Liability. We are not liable for any loss, damage, or harm resulting from your use of or reliance on any third-party platform, service, or website.

18. MODIFICATIONS TO TERMS

18.1 Right to Modify. Victero Consulting reserves the right to modify, update, or revise these Terms at any time, at our sole discretion.

18.2 Notification. When material changes are made to these Terms, we will notify you via email to the address associated with your account. The "Last Updated" date at the top of these Terms will also be revised accordingly.

18.3 Acceptance of Modified Terms. Your continued use of the Services following notification of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Services and cancel your account.

19. TERMINATION

19.1 Termination by You. You may terminate your account at any time by cancelling through your member settings in the member portal or by contacting us at admin@victeroconsulting.com. Termination does not entitle you to any refund of fees already paid.

19.2 Termination by Victero Consulting. We reserve the right to suspend or terminate your account and access to our Services, in whole or in part, at any time and for any reason, including but not limited to:

• Violation of these Terms or Community Guidelines

• Unethical, non-compliant, or disrespectful behavior toward Victero Consulting, its staff, or members

• Fraudulent, abusive, or illegal activity

• Failure to make required payments

• At our sole discretion, with or without cause, upon reasonable notice

19.3 Effect of Termination. Upon termination, your right to access and use the Services will cease immediately. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 5 (Intellectual Property), 7 (Refund Policy), 12 (No Results Guarantee), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), and 16 (Governing Law).

20. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VICTERO CONSULTING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES.

21. FORCE MAJEURE

Victero Consulting shall not be liable for any delay or failure to perform any obligation under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, epidemics, government actions, labor disputes, power failures, internet or telecommunications failures, or third-party platform outages.

22. MISCELLANEOUS

22.1 Entire Agreement. These Terms, together with our Privacy Policy at https://portal.victeroconsulting.com/privacy-policy and any applicable purchase agreements or enrollment forms, constitute the entire agreement between you and Victero Consulting with respect to the Services and supersede all prior or contemporaneous communications, agreements, and understandings.

22.2 Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.

22.3 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Victero Consulting.

22.4 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

22.5 Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.

22.6 No Agency. No agency, partnership, joint venture, or employment relationship is created between you and Victero Consulting as a result of these Terms or your use of the Services.

23. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

Victero Consulting Services LLC

17350 State Hwy 249 Ste 220 #26346

Texas, USA

Email: admin@victeroconsulting.com

24. ACKNOWLEDGMENT